Quality-of-life Assessment
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Modules - Quality-of-life Assessment
QUIZ
True or False
1. ____ Family members’ evaluations of a facility’s care are an appropriate substitute for residents’ evaluations.
2.____ Residents who are capable of providing reliable reports of the care they receive can be identified through the Minimum Data Set’s Recall subscale.
3.____ In general, most nursing home residents will report high levels of dissatisfaction with their care.
Multiple Choice
4. The best interviewer to ask a nursing home resident about the care he or she receives is: (Check only one answer.)
- ___a. A staff member who typically provides daily care to that resident
- ___b. A staff member who does not typically provide daily care to that resident
- ___c. Neither a. nor b.
- ___d. Either a. or b.
5. Which type of question is the least useful for identifying care areas in need of improvement? (Check only one answer.)
- ___a. Open-ended questions (e.g., What would change about your care?)
- ___b. Direct satisfaction question (e.g., Are you satisfied with staff assistance?)
- ___c. Discrepancy type questions (e.g., How often would you like to be toileted? How often are you toileted?)
- ___d. None of the above
6. What should you do before conducting an interview with a nursing home resident? (Check all that apply.)
- ___a. Make sure there is a quiet room available for the interview.
- ___b. Introduce yourself and spend a few minutes establishing rapport with the resident
- ___c. Ask the resident if he or she can hear you.
- ___d. Reassure the resident that his or her responses will remain confidential.
Answers: 1.F; 2.T; 3.F; 4.b; 5.b; 6.a-d
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