Mobility Decline Prevention

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Modules - Mobility Decline Prevention

SHARE RESULTS WITH STAFF

For best results, complete the feedback loop by sharing results from the FIT logs, wetness control checks, and resident interviews with the CNAs who perform the lion's share of the work in this program. As we noted earlier, staff members need feedback-both good and bad-to help them establish new work routines. Simply posting the wetness control checks each week, for example, will enable nurse aides to make connections between their work and the impact it has on their residents.

If these direct care providers can see tangible evidence of the FIT program's benefits, then they are less likely to view the intervention as an extra burden and more likely to work to sustain its positive effects.

Sharing performance results also gives CNAs the opportunity to help supervisors correct any problems that arise. Often the CNAs are the first to know if a resident's functional status has changed or if there's been a break-down in the work process. Involving these staff members in improvement efforts will also help strengthen their commitment to the program.

Another way to complete the "circle of communication" is by presenting and discussing program performance results at in-service trainings and during regular staff meetings. We've found in our recent work that brief meetings of about five minutes once a week that are focused specifically on a new program are effective for training and management purposes.

And finally, here's a recommendation that bears repeating: Reward CNAs for consistently good results. Recognition as employee of the month, a staff pizza party for outstanding performance, a gift certificate to a local restaurant--they can't hurt.

WHAT'S NEXT?

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